Privacy Policy and Personal Data Protection

 

Para efeitos da legislação de proteção de dados pessoais o estabelecimento de Alojamento Local Quinta da Boavista, localizado em Vila Nova de Milfontes, com a denominação fiscal Kibella Gestão de Alojamentos Turísticos Unipessoal Lda com NIF 517198533, informa que os dados pessoais dos Clientes e Clientes potenciais que são recolhidos são objeto de tratamento automatizado para as seguintes finalidades:

o Reservas de alojamento e/ou de qualquer serviço prestado pelo nosso estabelecimento;

      • Check-in;
      • Cumprimento de obrigações legais, incluindo, junto da Autoridade Tributária, comunicação ao
      • SEF, Consultoria e Auditoria;
      • Autorização de acesso a edifícios;
      • Prestação e faturação dos serviços;
      • Adaptação dos serviços às necessidades e interesses do cliente;
      • Utilização do website;
      • Ações de informação e marketing;
      • Resposta a questões, sugestões e reclamações efetuadas pelos clientes;
    • Controlo de qualidade dos serviços prestados.

For the above purposes, Quinta da Boavista may collect and process personal data from:

      • Customers and potential Customers, as well as the copy of the documents, duly authorized to be reproduced, containing the following information:
    • Identification Data;

o Telephone / e-mail contact, Financial information (credit card details);

    • Preferences regarding the services to be provided during the stay;



Opposition by Customer and Potential Customer

Under the terms of the applicable legislation, the Customer and Potential Customer is guaranteed the right to access data that directly concerns him/her, and may request its correction or addition, contacting Quinta da Boavista via e-mail info@quintaboavista.com.

The Customer and/or potential Customer may also, at any time, object to the processing of the data, with the exception of those strictly necessary for the provision of the service, and/or request the elimination of his/her data for marketing purposes or inclusion in lists of subscribers and informative services, and to this end should contact Quinta da Boavista via e-mail info@quintaboavista.com.

In accordance with the current law on data protection, your personal data will be incorporated into a file owned by our Company, for the purpose of maintaining the commercial and contractual relationship. Please be advised that security measures and technologies have been adopted by our company to help protect your personal information from unauthorized access, use, disclosure, alteration or destruction in accordance with applicable privacy and data protection laws. Each section of Quinta da Boavista stores personal information in a secure location, and we have taken steps to ensure that only designated individuals have access to that information. In our duly legalized reservation system (InovGuest) customer data is stored for no longer than 365 days.

Most of the personal data is mandatory for the provision of the service. Quinta da Boavista will inform you of this obligation and if the required data is missing or incorrect, Quinta da Boavista will not be able to provide the contracted service. Providing incorrect or inaccurate data is your sole responsibility.

The person responsible for the treatment of personal data is the establishment manager: David Rodrigues.

Personal data, databases, service platforms, and other operations, may, under the terms and conditions legally defined, be hosted, shared, and communicated to subcontracting companies for all or part of the purposes identified above, as well as for the maintenance, hosting, and management of their computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, and these entities are obliged to keep confidential and ensure the security of customer data of Quinta da Boavista to which, for this purpose, they have access, and shall not use such data for any other purposes or for their own benefit, nor relate them to other data in their possession. Personal data may also be made available to the courts and other competent authorities in strict compliance with the law, in particular when they are necessary to resolve disputes relating to billing and for activities relating to the protection of public safety, defense and security of the state and the prevention, investigation or detection of criminal offenses.

Your personal data is only kept for the period necessary to provide the service or product, or to comply with legal obligations of Quinta da Boavista. Finally, the data may also be retained for the period during which any invoice may be legally challenged or payment pursued, or for the periods legally defined for the purposes of investigation and prosecution of criminal offenses. Privacy Policy and Personal Data



Privacy and Personal Data Policy – applicable to Users of this Hospitality Business when making a reservation.

Data Controller (we): The Hospitality Business that will provide the customer, the user, with the requested service. Our identification and contact details are available on the website, booking operators, on other pages promoting our business, and on invoices issued by our company.

Data Compliance Officer: Not applicable to the activities of Data Controllers.

User:You, who filled out the reservation form or any other documentation related to it.

purpose: The purpose of processing the data provided through this form is to manage the reservations made by you, the user, and/or to respond to the questions/requests made.



Supervisory Authority:

If a data subject believes his or her rights are affected, he or she can also appeal to the competent supervisory authority of the Member State concerned.

More information at: https://ec.europa.eu/info/law/law-topic/data- protection/data protection-eu_en

Any questions that arise after reading the Privacy and Personal Data Protection Policy, you can send an e-mail to info@quintaboavista.com.

The Management.

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